Privacy policy.

Privacy Policy

Effective Date: 6th July 2025
Edinburgh Sprint Coach
Email: info@edinburghsprintcoach.com
Website: www.edinburghsprintcoach.com

At Edinburgh Sprint Coach, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, book coaching services, or engage with us in any other way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

a) Information You Provide to Us

  • Contact Information – such as your name, email address, phone number.

  • Coaching Details – goals, performance history, injuries or health data (with your consent).

  • Billing Information – address, payment card details (processed securely via third-party platforms like Stripe or PayPal).

  • Account Information – if you register on our platform.

  • Marketing Preferences – including whether you want to receive newsletters or promotions.

b) Information We Collect Automatically

  • IP address, browser type, referring pages, date/time of visits.

  • Cookies and usage data (see Section 7 for our Cookie Policy).

c) Sensitive Personal Data

We may collect special category data such as health or fitness data only with your explicit consent, and only when necessary for delivering tailored coaching services.

2. How We Use Your Information

We use your data for the following purposes:

  • To deliver coaching services and manage bookings.

  • To respond to inquiries or provide customer support.

  • To send newsletters and relevant updates (only if you've opted in).

  • To personalize and improve your experience on our website.

  • To process payments and manage financial records.

  • To comply with legal obligations and protect our legitimate business interests.

3. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – for email marketing and processing sensitive health information.

  • Contractual Necessity – to provide the coaching services you've requested.

  • Legitimate Interests – to run and improve our business (e.g., website analytics).

  • Legal Obligation – where we must comply with UK laws (e.g., financial recordkeeping).

4. How We Share Your Data

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers – such as scheduling software, email platforms, and payment processors (e.g., Calendly, Mailchimp, Stripe).

  • Professional Advisors – such as accountants or legal advisors.

  • Authorities – if required to do so by law or for legal proceedings.

All third-party providers are required to process your data in accordance with UK GDPR and only on our instructions.

5. Data Retention

We retain your personal data:

  • For as long as necessary to provide you with services.

  • For legal, regulatory, or tax purposes (e.g., 6 years for financial records).

  • Until you withdraw consent for marketing or request deletion (see Section 8).

6. International Data Transfers

Some of our service providers may be located outside the UK/EEA. When transferring data internationally, we ensure that appropriate safeguards are in place, such as:

  • Adequacy decisions by the UK government.

  • Standard Contractual Clauses (SCCs).

  • Binding corporate rules or other legal mechanisms.

7. Cookies & Tracking Technologies

We use cookies to:

  • Understand how visitors use our site.

  • Remember preferences or settings.

  • Improve performance and functionality.

You can manage cookie preferences through your browser settings. Continued use of our site implies consent to our cookie use unless disabled.

8. Your Rights

Under UK GDPR, you have the following rights:

  • Access – to know what personal data we hold about you.

  • Rectification – to correct inaccurate or incomplete data.

  • Erasure – to request deletion of your data ("right to be forgotten").

  • Restriction – to limit how we process your data.

  • Data Portability – to receive your data in a structured format.

  • Objection – to certain types of processing, including marketing.

  • Withdraw Consent – at any time where processing is based on consent.

To exercise any of these rights, contact us at [your email address].

9. Children’s Privacy

Our services are not directed to individuals under 16. If we learn we have collected personal data from a child without verified parental consent, we will delete it.

10. Security Measures

We implement appropriate technical and organisational measures to safeguard your personal data, including:

  • HTTPS encryption.

  • Secure payment processing.

  • Access control and data minimisation.

While we take security seriously, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or website notice. The latest version will always be available on our site with the “Effective Date” listed above.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Edinburgh Sprint Coach
Email: info@edinburghsprintcoach.com
Website: www.edinburghsprintcoach.com

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
https://ico.org.uk/