Terms of Service

Edinburgh Sprint Coach provides coaching services which may include:

• Private sprint coaching
• Private high jump and athletics coaching
• Private group coaching
• Speed development coaching
• Speed School and other group sessions
• High jump coaching
• Online and remote coaching
• Live video coaching
• Sprint technique and biomechanics analysis
• Performance assessments
• Strength, conditioning and plyometric programming
• Individual training programmes
• Competition preparation
• Return-to-sport performance coaching where appropriate
• Other athletics and sports-performance services

The exact service provided will depend on the product, package or subscription purchased.

Coaching may be delivered by Edinburgh Sprint Coach Ltd directors, employees, self-employed coaches or contractors working on behalf of Edinburgh Sprint Coach.

We may substitute a coach where reasonably necessary.

Participants must:

• Be physically capable of participating in the relevant activity
• Follow reasonable safety instructions given by the Coach
• Inform the Coach of any relevant injury, medical condition or limitation
• Behave appropriately towards coaches, other participants and venue staff

Participants under the age of 18 must have the consent of a parent or legal guardian.

We reserve the right to refuse or stop participation where we reasonably believe continuing would present a health, safety, safeguarding or behavioural risk.

Sessions must normally be booked in advance through our website, scheduling system, email or another method authorised by Edinburgh Sprint Coach.

A booking is not confirmed until payment has been received unless otherwise agreed.

Bookings are subject to coach and facility availability.

Purchasing a package or subscription does not guarantee the availability of a particular coach, date, time or venue.

Clients are responsible for booking their sessions sufficiently early to allow them to be completed within any applicable package or subscription period.

Prices will be displayed on our website, booking system or otherwise confirmed before purchase.

Unless otherwise stated:

• Payment is required at the time of purchase
• Prices are in pounds sterling
• Sessions cannot be attended where required payment remains outstanding

Payment may be accepted by debit or credit card, bank transfer or another payment method approved by Edinburgh Sprint Coach.

Any separate facility admission, track-entry or venue charges will be identified where applicable. Unless specifically stated as included in the service price, these may be payable separately by the client.

We may change our prices from time to time. Price changes will not affect individual sessions or packages that have already been purchased.

For subscriptions, reasonable notice will be provided before a price change takes effect. Clients may cancel their subscription before the new price takes effect if they do not wish to continue.

Certain coaching services are available as recurring monthly subscriptions. By purchasing a subscription, you authorise Edinburgh Sprint Coach and its payment provider to collect the applicable subscription fee automatically.

Billing Date

Your subscription will normally renew automatically on the same numerical date each month as the date on which you originally purchased the subscription.

For example, a subscription purchased on the 12th of the month will normally renew on the 12th of each subsequent month.

Where a billing date cannot occur in a particular month, payment may be taken on the nearest applicable date supported by the payment provider.

Sessions Included

The number and duration of sessions included each month will be stated in the subscription description at the time of purchase. Subscription sessions:

• Must normally be used within the applicable monthly billing period
• Do not automatically carry over into future billing periods
• Have no cash value
• Cannot normally be transferred to another person
• Are not refundable simply because the client does not use them

Where a session cannot be completed because Edinburgh Sprint Coach cancels it, we may extend the relevant session credit into the following billing period where necessary. Clients are responsible for booking their sessions sufficiently early within the billing period.

Minimum Subscription Terms

Any minimum subscription commitment will be clearly stated in the product description before purchase.

Cancelling a Subscription

Unless a specific minimum commitment was clearly stated when purchased, a rolling monthly subscription may be cancelled at any time before the next renewal payment becomes due.

Cancellation prevents future subscription payments but does not normally result in a refund for the current billing period. The client may continue to use any valid sessions included in the already-paid billing period until they expire, subject to availability.

Subscriptions can be cancelled through the available account or booking system controls, or by contacting info@edinburghsprintcoach.com.

Where applicable, Edinburgh Sprint Coach will provide any subscription reminders, cancellation rights or renewal notices required by consumer law.

Unless otherwise stated in the product description, individual coaching sessions, packages and session credits must be used within 30 days of purchase. Monthly subscription sessions must be used within the applicable monthly billing period.

Unused sessions do not accumulate or roll over unless:

• The product description specifically states otherwise
• Edinburgh Sprint Coach agrees otherwise in writing
• Edinburgh Sprint Coach has been unable to provide the booked service
• The law requires otherwise

Expiry dates exist to allow coaching availability, capacity and scheduling to be managed fairly.

Private coaching sessions require at least 24 hours’ notice to cancel or reschedule. Where at least 24 hours’ notice is provided, the session may be rescheduled subject to availability and any applicable expiry date.

Where less than 24 hours’ notice is provided:

• The session will normally be treated as used
• The session fee is non-refundable
• A replacement session is not automatically provided
• A subscription or package credit used for the booking may be forfeited

Failure to attend a session without notice will be treated as a late cancellation.

We may exercise discretion in exceptional circumstances, but doing so on one occasion does not require us to do so again.

Group sessions operate at scheduled dates and times. Failure to attend a group session does not normally entitle the participant to:

• A refund
• A replacement group session
• A private coaching session
• A credit against a future payment

Where a private group coaching booking is made for several participants, the person making the booking is responsible for managing the booking on behalf of the group. The normal 24-hour cancellation policy applies to the private group booking as a whole unless otherwise stated.

We may occasionally need to cancel or change a session because of:

• Coach illness or unavailability
• Facility closure
• Unsafe weather
• Track or venue availability
• Safeguarding concerns
• Events outside our reasonable control

Where Edinburgh Sprint Coach cancels a private session, the client will normally be offered:

• A rescheduled session
• An extension of the relevant session credit; or
• A refund for the affected session where rescheduling is not reasonably possible

We are not responsible for indirect costs arising from a cancellation, such as travel, accommodation or loss of earnings, except where the law provides otherwise.

Sessions begin and end at the scheduled time. If a client arrives late, the session will normally still finish at the original scheduled finish time. This is necessary to avoid affecting subsequent clients or venue bookings.

Where the Coach is responsible for a significant delay, we will reasonably attempt to make up the lost coaching time or provide an appropriate alternative.

Some coaching sessions take place outdoors. Sessions may continue in normal Scottish weather conditions, including light rain, cold conditions or moderate wind.

A session may be cancelled, relocated or postponed where conditions are considered unsafe, including:

• Thunder or lightning
• Ice
• Extreme weather
• Dangerous winds
• Unsafe track or surface conditions
• Venue closure

The Coach will make the final decision regarding whether conditions are safe for coaching. Where Edinburgh Sprint Coach cancels a session because of unsafe conditions, the session will normally be rescheduled or credited.

Physical training involves an inherent risk of injury. Participants are responsible for informing the Coach of any injury, medical condition, illness, medication or physical limitation that could reasonably affect their ability to participate safely.

Participants should seek advice from an appropriately qualified healthcare professional before beginning or returning to training where they have:

• A significant injury
• A medical condition
• Recently undergone surgery
• Been advised to restrict exercise
• Any uncertainty regarding their ability to train safely

Our coaches provide sports-performance and athletics coaching. Unless specifically stated otherwise, our services do not constitute medical diagnosis, physiotherapy, medical treatment or rehabilitation provided by a healthcare professional.

Return-to-sport coaching may be provided following appropriate medical or physiotherapy clearance.

Participants should stop exercising and inform the Coach if they experience unexpected pain, dizziness, illness or other concerning symptoms.

Sprint training, athletics, jumping, strength training, plyometrics and other physical activities involve unavoidable inherent risks. These can include:

• Muscle strains
• Sprains
• Falls
• Trips
• Contact with equipment
• Overexertion
• Injury caused by running, jumping or landing
• Environmental and surface-related risks

By participating, you acknowledge and voluntarily accept the normal risks associated with the activity.

Participants remain responsible for following coaching instructions and using facilities and equipment appropriately.

Edinburgh Sprint Coach is not responsible for loss, theft or damage to personal belongings unless caused by our negligence or where liability cannot legally be excluded.

Athletic performance depends on many factors outside the Coach’s control. These can include:

• Training consistency
• Genetics
• Injury
• Health
• Recovery
• Sleep
• Nutrition
• Competition conditions
• Other sporting commitments

We therefore cannot guarantee specific outcomes, personal bests, selection standards, competition results, scholarships, contracts or improvements within a particular timeframe. We will provide coaching services with reasonable care and skill.

For participants under 18:

• A parent or legal guardian must consent to participation
• Relevant emergency contact information should be provided
• Parents or guardians must provide accurate medical or safeguarding information relevant to safe participation
• Collection and drop-off arrangements remain the responsibility of the parent or guardian

A parent or guardian does not need to remain present throughout every coaching session unless this is required by the Coach, venue, safeguarding arrangements or has otherwise been agreed.

All coaching involving children will be conducted in accordance with applicable safeguarding requirements and Edinburgh Sprint Coach safeguarding procedures.

Video footage may be used during coaching for legitimate performance-analysis and technical-feedback purposes. Photography or video may also occasionally be requested for:

• Coaching education
• Website content
• Social media
• Advertising and promotional material

Identifiable photographs or video will not be published for promotional purposes without appropriate permission. For participants under 18, appropriate parent or guardian consent will be obtained where required.

Consent for promotional photography or video can be withdrawn for future use by contacting us. Withdrawal will not necessarily affect material lawfully published before consent was withdrawn.

Online services may include:

• Live video coaching
• Video analysis
• Written training programmes
• Training-plan reviews
• Remote coaching support
• Performance assessments
• Digital resources

Clients are responsible for ensuring that they have:

• A safe environment in which to train
• Suitable equipment where required
• Appropriate supervision where necessary
• A reliable internet connection for live sessions
• Provided accurate information about their training circumstances and health

Where video footage is submitted for analysis, the client confirms that they have permission to provide the footage and that any other identifiable individuals appearing in the footage have been appropriately informed where required.

Nothing in these Terms limits any cancellation or refund rights you have under consumer law. Certain services purchased online or at a distance may carry statutory cancellation rights.

Where a statutory 14-day cancellation period applies and you specifically request that a service begins during that period, you may be required to pay for services already supplied if you subsequently cancel, to the extent permitted by law.

Where a service has been fully performed during the cancellation period following your express request and acknowledgement, your statutory cancellation right may end where permitted by law.

A coaching session or other leisure-related activity purchased for a specific date or period may be treated differently under consumer law and may not carry the same statutory cooling-off rights.

Clients, parents, guardians and participants are expected to behave respectfully towards:

• Coaches
• Other athletes
• Parents
• Venue employees
• Members of the public

We will not tolerate:

• Threatening or abusive behaviour
• Harassment
• Discrimination
• Bullying
• Deliberately dangerous behaviour
• Repeated disregard of safety instructions
• Behaviour which creates a safeguarding concern

We may terminate a session or refuse future coaching where there is a reasonable health, safety, safeguarding or behavioural reason to do so. Any decision regarding refunds will depend on the circumstances and applicable consumer law.

Coaching may take place at facilities operated by third parties. Participants must follow the rules and conditions imposed by those facilities.

Edinburgh Sprint Coach is not responsible for the general operation, availability or condition of third-party facilities except to the extent that responsibility arises from our own actions or negligence.

Venue availability may occasionally require sessions to be relocated or rescheduled.

Edinburgh Sprint Coach processes personal information in accordance with applicable UK data-protection legislation, including the UK GDPR and Data Protection Act 2018, as amended from time to time. Information we may process includes:

• Name
• Contact details
• Parent or guardian information
• Emergency contact information
• Relevant health or injury information
• Booking and payment information
• Session history
• Coaching notes
• Performance information
• Photographs or video where applicable

Personal information may be used where reasonably necessary to:

• Provide coaching services
• Administer bookings and payments
• Communicate with clients
• Protect participant safety
• Maintain appropriate coaching records
• Comply with legal, insurance or safeguarding obligations

We may use reputable third-party service providers to operate areas such as booking, payment processing, email, website hosting and business administration. Personal information may also be disclosed where there is a lawful basis or legal requirement to do so. We do not sell client personal information.

Clients may have rights including access, correction, deletion, restriction, objection and other rights provided by applicable data-protection law. Privacy enquiries can be sent to info@edinburghsprintcoach.com. Clients also have the right to raise concerns with the Information Commissioner’s Office where applicable.

Read our full Privacy Policy for more detail on how we handle personal information.

Unless otherwise stated, coaching materials created and supplied by Edinburgh Sprint Coach remain the intellectual property of Edinburgh Sprint Coach Ltd. This includes:

• Training programmes
• Coaching documents
• Exercise libraries
• Technical analysis
• Educational videos
• Graphics
• Guides
• Templates
• Performance resources

Clients may use materials supplied to them for their own personal training purposes. Materials must not be copied, reproduced, resold, distributed publicly or used commercially without prior written permission.

Where a subscription or payment fails, we may:

• Attempt to collect the outstanding payment again
• Contact the client regarding the outstanding balance
• Suspend future bookings or coaching
• Suspend access to subscription services until payment has been received

We will not impose disproportionate penalties for failed payments.

From time to time we may reasonably change:

• Coaching locations
• Coaches
• Session timetables
• Booking procedures
• Available services

Where a significant change materially affects a service that has already been purchased, we will provide a reasonable alternative, credit or refund where appropriate.

We may update these Terms periodically to reflect:

• Changes to our services
• Changes to business practices
• Changes in law or regulation
• Changes to booking or payment systems

The latest version will be published on our website with an updated effective date. Material changes affecting an existing subscription will be communicated where appropriate before they take effect.

Updated Terms will normally apply to future purchases and subscription renewals after their effective date. Nothing in an updated version of these Terms removes rights that a client has already acquired under applicable law.

If you are dissatisfied with any aspect of our service, please contact us in the first instance so that we have an opportunity to investigate and resolve the matter.

Complaints should be sent to info@edinburghsprintcoach.com. Please include sufficient information for us to identify the booking or service concerned.

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed only to the extent necessary. The remainder of these Terms will continue to apply.

These Terms are governed by the laws of Scotland. Where legally permitted, disputes relating to these Terms or our services will be subject to the jurisdiction of the Scottish courts.

Nothing in this section removes any consumer right to bring proceedings in another jurisdiction where applicable law gives the consumer that right.

For booking, subscription, privacy or Terms of Service enquiries, please contact:

Edinburgh Sprint Coach Ltd
Email: info@edinburghsprintcoach.com
Website: www.edinburghsprintcoach.com